1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and SSS GVRK Enterprise LLC ("Company," "we," "us," or "our") concerning your access to and use of the IBB Express website (www.ibb-express.com) and services.

BY ACCESSING OR USING OUR WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE OUR SERVICES.

2. Eligibility

You must be at least 18 years old to use our services. By using our website, you represent and warrant that you are of legal age to form a binding contract and meet all eligibility requirements.

3. Account Registration

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of unauthorized access

4. Products and Services

Product Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse service at our sole discretion. Product images are for illustration purposes and may not exactly match the delivered product.

Pricing

Prices are subject to change without notice. We reserve the right to correct pricing errors. In case of a pricing error, we will offer you the option to complete the purchase at the correct price or cancel the order.

Perishable Goods

We sell perishable grocery items including fresh produce, dairy, and meat. We make no guarantees regarding shelf life, freshness, or quality beyond the point of delivery. It is your responsibility to inspect items upon delivery and refrigerate/store them properly.

5. Orders and Payment

Order Acceptance

Your order is an offer to purchase products. We reserve the right to accept or reject any order for any reason. We may require additional verification before accepting orders.

Payment Processing

All payments are processed through Stripe. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge your payment method for the total amount.

Taxes and Fees

Applicable sales tax will be added to your order. Delivery fees may apply based on order size and delivery location. All fees will be clearly displayed before you complete your purchase.

6. Delivery and Pickup

Delivery Areas

We deliver to select areas in and around Rancho Cucamonga, CA. Delivery availability is subject to verification at checkout.

Delivery Times

Delivery times are estimates only and not guaranteed. We are not liable for delays caused by weather, traffic, or other circumstances beyond our control.

Failed Deliveries

If delivery cannot be completed due to incorrect address, unavailability, or refusal to accept delivery, you may be charged the full order amount and a redelivery fee.

7. Cancellations and Refunds

Order cancellations may be requested before the order is acknowledged. Once an order is being prepared or has been delivered, cancellations are not permitted. See our Return Policy for information on returns and refunds.

Refunds, if approved, will be issued to the original payment method within 5-10 business days.

8. Prohibited Activities

You agree NOT to:

• Use the website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Use automated systems (bots, scrapers) without permission
• Interfere with or disrupt the website
• Impersonate any person or entity
• Transmit viruses or malicious code
• Collect user information without consent
• Engage in fraudulent transactions

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of SSS GVRK Enterprise LLC or its licensors and is protected by copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

10. Disclaimer of Warranties

11. Limitation of Liability

12. Indemnification

You agree to indemnify, defend, and hold harmless SSS GVRK Enterprise LLC and its affiliates from any claims, losses, damages, liabilities, and expenses (including attorneys' fees) arising from: (a) your use of the website, (b) your violation of these Terms, or (c) your violation of any rights of another party.

13. Dispute Resolution and Arbitration

Informal Resolution

Before filing a claim, you agree to contact us at sss.gvrk@gmail.com to resolve the dispute informally.

Arbitration Agreement

Any dispute that cannot be resolved informally shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules. You waive your right to a jury trial and to participate in a class action lawsuit.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Exclusive venue for any disputes shall be in San Bernardino County, California.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

15. Termination

We may suspend or terminate your access to the website at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the website will immediately cease.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Contact Us

For questions about these Terms, please contact us: